Privacy Policy

1. Information collection

When you use our site www.gaines-thermoretractables.fr, we can collect information about you:

  • when you complete a contact form or place an order (name, first name, company, e-mail, phone, address, message),
  • automatically via your navigation (IP address, browser type, pages consulted).

2. Use of data

The information collected allows us to:

  • processing your requests and orders,
  • improve our services and user experience,
  • contact you to follow up on your requests,
  • Send you commercial information on time if you have consented to it.

3. Data retention

Your data is kept only for the period necessary for the purposes for which it was collected:

  • contact request data: 3 years after last exchange,
  • Invoicing and order data: legal retention period (10 years).

4. Data sharing

ACLP is solely responsible for the data collected.

They are never sold or exchanged. They can be shared only with our trusted providers (maintenance, hosting, logistics, payment) strictly for the proper execution of our services, in compliance with GDPR.

5. Cookies

Our website uses cookies to ensure its proper functioning, analyse attendance and improve the user experience.

You can accept, refuse or set up their use at any time via the banner provided for this purpose.

6. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss or disclosure.

7. Your rights

In accordance with the GDPR, you have the following rights:

  • right of access, rectification, deletion,
  • right to portability of your data,
  • right of opposition and limitation of treatment.

To exercise your rights, simply contact us:

ACLP – Heat-retractable tubings

Address: 78 Alfred Sisley Street, 76620 Le Havre

Email: dpo@aclp.fr

You also have the right to file a complaint with the CNIL.

8. Consent

By using our site, you accept our privacy policy and our data processing conditions.